Each order is subject to verification of product availability and will be delivered in 2 to 4 workdays from confirmation of availability.
Ours is not a mass production but a craft production. Therefore if the product is not available, we can produce it within 10 days.
You can request the return of any product within 30 days from the delivery date through our customer service. Please email firstname.lastname@example.org and we will arrange a pickup via DHL. Free return shipping if our courier service is used.
Shipping status can be verified at any time by using the tracking number provided.
Hot-stamped customized products cannot be returned.
Free shipping of returns if our courier service is used.